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Lightroom Desktop (cloud-based): Lightroom CC Preferences.agprefs.Lightroom 6 (or earlier): Lightroom 6 Preferences.agprefs (earlier versions will be named similarly), leave the Startup Preferences there.Lightroom Classic: Lightroom Classic CC 7 Preferences.agprefs, leave the Startup Preferences there.Rename, move* or delete the following files:.Note: these are hidden folders, so the easiest way to find them is to open the Start menu search box (Windows 7 / 10) / Search charm (Windows 8) and type %appdata%\Adobe\.Lightroom Desktop (cloud-based): C:\Users\\AppData\Roaming\Adobe\Lightroom CC\Preferences.Lightroom Classic, Lightroom 6 (or earlier): C:\Users\\AppData\Roaming\Adobe\Lightroom\Preferences Note that this is a hidden folder, so the easiest way to do so is to open the Start menu search box (Windows 7 / 10) / Search charm (Windows 8) and type %appdata%\Adobe\Lightroom\Preferences.

Moving or renaming the preferences file, rather than deleting it, means that you can put it back if it doesn’t solve the problem, to save you manually recreating your preferences again. Alternatively, you can reset the preferences manually.